Before using the form below, please take a minute to read through our help/support section.
Select what you need help with from the list of dropdowns below.
We are not tax attorneys or CPAs and we can't help you with general tax advice. If you have specific questions, you can call the IRS directly at 1-800-829-1040.
We require a PIN or AGI to e-file an extension with us. If you need help getting a PIN or don't know what yours is, you can get one from the IRS at http://www.irs.gov/Individuals/Electronic-Filing-PIN-Request or by calling 1-866-704-7388.
We will notify you as soon as the IRS notifies us regarding the status of your extension. If we haven't already emailed you, there is no further information available. The IRS is processing many filings at this time and confirmations for extensions may be delayed.
You can always check the status of your extension from your account.
You can contact the IRS directly with your confirmation number for additional information at 1-800-829-1040. You can get your confirmation number from your confirmation email or by logging in to your account.
After you receive a confirmation number from us, the extension will show up in the IRS system a few hours later. You can call the IRS at 1-800-829-1040 and provide them with your e-file confirmation number. Your SSN must be on the extension, or you must have power of attorney of someone on the extension, to be able to get confirmation from the IRS.
To submit your support request, first login to your account here, then click the "Support" link in the top right nav